FAQs
How Do I Shop Bidco Products Online?
Please visit our online shop at http://shop.bidcoafrica.com
Do You Offer Both Retail and Wholesale Prices?
At present we cater for Retail customers on our online shop. However for any Wholesale enquiries please just get in touch with our team and we will be happy to assist you.
Which Locations Do You Deliver?
At present we deliver within Greater Nairobi with more locations to be added soon.
Will I Get What I Ordered?
Absolutely. Our team will get in touch with you for any ammendments.
What's The Delivery Time?
Orders placed before 3PM During the weekdays and 12PM on Saturdays are usually despatched on the same day. Orders placed after this time are despatched on the next working day.
Which Payment Methods Do You Accept?
Mpesa and Card Payments are accepted. Please pay online when placing your order.
How do I pay?
Mpesa and Card payments are accepted online.
Can I Return a Product?
Consummables are usually non-returnable. Please get in touch with our customer services team for any returns.
How do I track my delivery?
Please get in touch with our customer services team who will provide you with a an update on your order.